Fun place if you don't need to make a lot of money - Retail Sales Manager REI Employee Review

3.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great gear discounts, fun work environment, good health benefits(if you can get them), excellent retirement benefits

Cons

If you don't have a well paid working spouse or some other source of income, if can be tough to own a home and raise a family on what REI pays its retail employees.

Explore other reviews about REI

5.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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