All in all - net neutral to net positive experience - Sales Specialist - Action Sports REI Employee Review

4.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good employee discount perks as well as access to pro deals for high end vendors. Company does a good job encouraging further education on all products carried in the store. Generally (at least at my location) a good vibe amongst employees and management.

Cons

It's retail, wages are lower than we all want and often staff are asked to do more than that wage would cover. People can tend to be rude. Your hours per pay period are rarely met, even 'full time' employees usually only hit 38 hrs per pay period.

Explore other reviews about REI

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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