Pros
1. Utmost job security for non-performers 2. High focus on keeping employees happy irrespective of their performance - detrimental to high performing resources 3. CEO has all the right intentions of looking after employee welfare - always has employees' best interest in mind
Cons
1. Incompetent senior and mid-level management - right from COO to line level managers 2. Persistent record of absolute distrust for external hires - employees who have been with REI for long have a habit of keeping things close to themselves while making relatively newer external hires look incompetent 3. Record of flouting all terms and conditions that were negotiated after an employee is hired 4. Strong performers are few and far between - high performers are odd people out in the environment 5. Strong resistance to evolution of the culture to remain relevant in the industry 6. Lack of accountability on part of senior and mid-level management 7. Very theoritical/bookish management styles adopted by leaders/managers - focus is not on tangible results 8. Leadership lacks capability to drive and manage large portfolio 9. Close knit fraternity of old timers look down upon newer external hires and their experience - sign of disrespect and arrogance - not a healthy environment for new hires