3y
Thank you for your very encouraging feedback!
We are so happy to know that you continue being satisfied with your experience at REI and that you would recommend REI to others!
You are spot on when you highlight our focus on performance excellence, customer service, and employee development! These simply are some of the highest commitments at REI.
As you know, our most recent policy update regarding our hybrid work model allows teams to determine their own combination of remote and in-person work in ways that are most effective for their teams, rather than attempting a one-size-fits-all approach. We trust that you and your team will successfully navigate these decisions in ways that enable you to best support our public sector customers and their important missions.
Thank you, also, for reminding us all of the vital importance of our core values. We continue to make ongoing investments in keeping our values front and center, including through enhancing our Hi-5 recognition program and rolling out new communications about the deeper dimensions and implications of our values. And you're right, our co-founder and CEO, Shyam Salona, leads by example, for which we are all grateful!
Thank you for your invaluable contributions to REI!