Do not apply here thinking you can grow into a better or "fun" position. - Customer Service Representative REVOLVE Employee Review

Yikes, I am not too sure where to start. The list can go on and on but first and foremost the is the micromanaging. My specific lead, I will just use her first initial, N was rude, condescending, and just had no idea how to talk or manage people. They often have mandatory overtime and expect you to be happy about because they buy you food. There is no real room for growth. Transferring outside the department is almost not a real option. In my time there only two people were allowed to transfer into different positions. I know a lot of people apply to the customer service position in hopes they can be buyers or move into the artistic side of the company and this is sadly not how this company works. This last bit may sound petty but the warehouse workers are always in the bathroom and our break room and it makes it frustrating to use the bathroom ( only two stalls available for a department of almost 100 people). The leads and managers throw a weekly "book club", and have daily meeting which last an hour plus, meaning we have no management on the floor leaving all the hard work on Sr. reps and often leading to a poor customer experience.