Worked 4 years and poor company values - Customer Service Representative REVOLVE Employee Review

2.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing discount on all items! 50% off all brands and 75% + off in-house brands

Cons

If you think you're in the same company as what you see on Instagram, you are not. This department is separate and does not get the same travel or employee appreciation benefits. Worked there for 4 years and have only had 1 company party. Hard to move up, follows a customer handbook but all rules go out the door once a customer is upset, customer is always right and little loyalty to employees. Will always work on major holidays such as thanksgiving and xmas so you better hope your schedule does not fall on those days. Non existent PTO and forget about work life balance - Not a company you stay for the long run as your pay raise increases 0.00005% and huge turnover rate each year

Explore other reviews about REVOLVE

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Discount -Amazing people -Hybrid work

Cons

-Lower pay -Not many cons!

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good discounts on clothes from the website

Cons

Toxic and rude mentality from management

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