Direct support - Direct Support Assistant RHA Health Services Employee Review

The job is 8am to 5pm, but the hours are very flexible. The Care Manager must meet stated guidelines, Medicaid, and keep up with the members' services. Management is great!

It can get stressful when trying to make monthly contacts, and the members or guardians don't pick up.

Being a Direct Support Professional is a job that’s easy to obtain without experience which helps in an economic downturn The amount of PTO accrued is nice.

No health insurance for 90 days and no ability to use PTO for 6 months after hire. Only partial PTO payout if you worked more than a year for most years if you leave. You have to put in a 30 day notice if you want rehire status or your PTO payout if you’re exempt status. Employees in all positions are burnt out and stressed out. If you’re not an hourly employee, expect long hours and weeks. If you’re hourly, expect pressure to work OT. Turnover here seems worse than the company’s competitors. Very little hands-on training. They shove a bunch of online modules in your face and send you out the door to shadow for a couple of days and that’s it.