Once a Shining Light, Now Burning (Bright?)… - Anonymous employee RI International Employee Review

1.0
Jun 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve worked for RI for over 8 years full time, 12-hour shifts and now 8-5 regular hours. In the original organization, peers with just high school diplomas were given decent jobs with decent (above minimum wage) pay in which they were able to partner with others experiencing mental health and/or substance use difficulties and see positive differences occur in their lives. Those with college degrees received supervisory jobs with compensatory higher pay. RN’s and doctors were paid the most for non-management positions. There were overall great feelings about the jobs we were doing, the teams we worked on, and the “guests” we had the pleasure to work with each day. We were part of a changing tide in mental health care for the better and we could feel it! The commitment of the members of the team was infectious, and we looked out for each other like a family. We had managers who would call you back if you called in sick, and if you were not coming in because you were having personal difficulties the manager would encourage you to come in to work to receive the support and love of the team.

Cons

That was then, this is now. With the advent of the new management team a few years ago, everything changed at this company, and not for the better. Yes, they finally put through minor long overdue raises for everyone initially. However, take a look at what they pay their everyday workers now versus what their top five executives are getting paid, and this for a non-profit! They’re best characterized by constant turnover, lack of support, lack of staff, lack of safety, and especially lack of concern for anything except the almighty dollar. They totally lost the vision the original company had for valuing and providing peer support to those who are mentally ill and/or experiencing substance use issues. Now the emphasis is totally on admissions, turnover, and more admissions. No one in management cares about the experience of the patients or the safety or security of the staff anymore as they cut staff, increase patient numbers, and hire peers, QP’s, RN’s, and doctors who don’t have a patient first commitment anymore. Sadly, the company has become the epitome of exploiting those who are mentally ill and/or have substance use issues for profit. I’m currently looking for a company for whom I can feel better working. My recommendation would be to steer clear and pursue another peer specialist, QP, RN, or physician position.

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5.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Every good time to work with

Cons

Limited increases, could have high turnovers

3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, pay, and most of the teammates are good to work with. Can do what you want if you show up for work or even if you don't. Get to really help someone and have an impact on their life every now and then.

Cons

Bad leadership from the top down. No enforcement of policies and procedures other than the RI way which means almost no one gets turned away no matter how problematic they may be. Employees not held accountable for being late, missing work, not doing there job, etc. No room for advancement that's worth it. Most clients view it as a shelter.

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