High turnover and heavy burnout - Certified Peer Support Specialist RI International Employee Review

2.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy to use and customizable EMR

Cons

Restart Program pays horribly and the managers not only play favorites, they give incorrect information and do not come forward to admit fault. Information was deliberately withheld from staff, leading to conflict with participants and an inability to maintain a consistent minimum level of care. BHTs only require a high school diploma, whereas the PSSs must be certified, but BHT pays more. Employees are not reimbursed for vehicle wear and tear. Weekends-only staff were left out of the loop for same-week meetings unless they checked their emails off the clock.

Explore other reviews about RI International

5.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Every good time to work with

Cons

Limited increases, could have high turnovers

3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, pay, and most of the teammates are good to work with. Can do what you want if you show up for work or even if you don't. Get to really help someone and have an impact on their life every now and then.

Cons

Bad leadership from the top down. No enforcement of policies and procedures other than the RI way which means almost no one gets turned away no matter how problematic they may be. Employees not held accountable for being late, missing work, not doing there job, etc. No room for advancement that's worth it. Most clients view it as a shelter.

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