RKL really seems to care about its employees from a personal standpoint. - Medical Billing Specialist RKL Employee Review

5.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, remote and/or hybrid work day. Snacks and drinks/coffee in the kitchen is a nice perk. They want to make sure you have a good work/life balance. Even reminding us to use our PTO. Allowing us to work from home has been a great perk and I am so thankful for that. RKL really drives home the inclusion and diversity aspect of the company, making sure everyone feels welcome and accepted. Supportive management along with great seniors who lead the teams. I feel very stimulated, and enjoy the work itself. I feel heard when I have a suggestion or opinion about a process.

Cons

Training and information could be given or supplied in a better way for the Medical Billing team. Clearer expectations when given work or a project.

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RKL Response
4y
Thank you for taking the time to share your experience here on Glassdoor. We are so pleased to hear that you are enjoying the many benefits and perks that RKL has to offer our team members! The best part, of course, is the community with our fellow RKLers. We also appreciate your feedback regarding training and expectations. This feedback will help us to continue making improvements. Thank you again and we hope you continue to enjoy your career here at RKL.

Explore other reviews about RKL

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment. Good office and firm culture. A lot of learning opportunities because of the diversity of client work. Supportive of pursuing the CPA and other licenses.

Cons

Staffing shortages in select areas. Not enough communication through different service lines. Compensation is fair but could benefit from market adjustments.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, fun atmosphere, used to be a best place to work

Cons

Vision is lacking - the company has strayed from what made it great, which was being a best place to work for employees. Now, completely focused on budgets and AI. The human element of RKL is no longer important and we are only focusing on what everyone else around is doing.

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