At ROLLER you learn a lot & quickly become part of the family - Client Success Manager ROLLER Employee Review

5.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- ROLLER is constantly innovating & bringing the product to the next level - Always open to new ideas & ways to improve - Everyone is friendly & ready to help out and share their knowledge - Management is very approachable and regularly checks in on everyone personally - Fun & relaxed team vibe - Flexible working hours & location - Employee wellbeing is a high priority

Cons

- Sometimes there's a bit too much going on at once - Occasionally need to jump online in evenings & on weekends

Explore other reviews about ROLLER

5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, challenging role but very rewarding

Cons

None that I can think of at this time

1.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Product is fun to sell and the customers are great. Some people that work here are nice and good willed. Thats about it.

Cons

Unfortunately this company hired sales leaders from large companies to ruin what is and should be an easy/ non complex sale. On top of this there is EXTREME favoritism amongst sales leaders. I've seen people who actually close deals get treated ten times worse than some who contribute absolutely nothing to the company. Like other negative reviews have mentioned, the culture is a giant clique where people go to happy hours and on weekend trips together and they decide you don't "fit in" they will make up lies to get you gone. I've never seen such a drama filled environment where people go around bragging about their IQ scores the company makes them take acting like they are better than others. They hire and fire people within a 3 month period like clockwork and don't even allow people to finish their ramp period. Recruiters will lie to you about the commission structure and the company will use your at will employment to change things on you and then blame you for having an attitude about it.

6
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ROLLER Response
7mo
Thanks for taking the time to share your feedback. We’re sorry to hear that your experience at ROLLER did not meet your expectations. We recognize that our performance-driven culture is not the right fit for everyone, and we respect that different people thrive in different environments. At the same time, we’re proud of the many strong, respectful, and supportive relationships that exist across our teams, and we consistently work to foster a culture where collaboration, accountability, and growth go hand in hand. We appreciate you sharing your perspective, as feedback like this is taken seriously, and we continually review our leadership practices, enablement, and people processes to ensure we’re creating a fair, inclusive, and high-performing environment.
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