Not as people first as they claim - Manager RPA Employee Review

2.0
Oct 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great healthcare benefits, above market salary, unlimited PTO, 401K, inclusive environment

Cons

Outdated IT equipment (my MacBook is a dinosaur), understaffed, no sense of culture when WFH, not the best work-life balance. Leadership like to play it really safe. RPA isn’t an overly corporate agency but they don’t seem cutting edge either. They are very average. Nothing about RPA is really bad but nothing is really exciting either.

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RPA Response
4y
Thanks so much for your perspective - this is Laura Small, from the People team. I'd love to talk to you about the thoughts that you shared, especially as it relates to translating our culture into the virtual space. I can also share some information with you regarding the IT situation (it has to do with the chip shortage that is impacting organizations worldwide). Can we set up some time to talk? Please reach out to me when you are ready at lsmall@rpa.com. Thanks, Laura

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5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance Supportive management team Friendly and collaborative work environment Opportunities for career growth Competitive salary and benefits

Cons

Limited career growth opportunities Work-life balance can be challenging during peak projects Communication gaps between teams Salary hikes could be improved High workload during deadlines Limited onsite opportunities

2.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing associates. Many people are passionate about what they are working on, and supportive of other team members. Some good clients to work with who actually care about the work we create.

Cons

Change in leadership has rocked the org. Struggling with identity and how to move forward. Poor communication regarding the change, little to no transparency on how to move forward. On top of all this, the agency has lost a handful of major clients over the last few years, leading to on-going layoffs and reductions. Those left behind worry if we are next. The work is starting to get overwhelming, yet we persist so we are not next on the layoff list.

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