not people first - Anonymous employee RPA Employee Review

2.0
Jun 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with a great team of people who were knowledgeable and collaborative.

Cons

Company claims to be "people first" but superficial in implementation. Salary was well below the industry standard but believed the gap could be close if I kept my head down and grinded it out to prove my value. Was denied a raise/promotion almost every year despite being told I was doing great work and my efforts were appreciated. In the end was laid off with no severance after 8+ years of employment.

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RPA Response
3y
Thank you for the feedback. I truly regret that you feel that you were not treated with our "People First" spirit in your time with us. We did provide 60 days notice to all of the Associates impacted by our recent reduction, but I definitely wish we could have done more to support you in your transition. It sounds like you have a lot of unresolved feelings about your RPA experience. Will you please call me so that we can talk further? You can reach me at 310-633-6202 or lsmall@rpa.com. I would be happy to talk further and to help you with your job search. I wish you all the best in the future - thank you for your service to RPA. Laura

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5.0
May 15, 2026
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Pros

Good work-life balance Supportive management team Friendly and collaborative work environment Opportunities for career growth Competitive salary and benefits

Cons

Limited career growth opportunities Work-life balance can be challenging during peak projects Communication gaps between teams Salary hikes could be improved High workload during deadlines Limited onsite opportunities

2.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing associates. Many people are passionate about what they are working on, and supportive of other team members. Some good clients to work with who actually care about the work we create.

Cons

Change in leadership has rocked the org. Struggling with identity and how to move forward. Poor communication regarding the change, little to no transparency on how to move forward. On top of all this, the agency has lost a handful of major clients over the last few years, leading to on-going layoffs and reductions. Those left behind worry if we are next. The work is starting to get overwhelming, yet we persist so we are not next on the layoff list.

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