Generally good review - Inside Sales Representative RS Group Employee Review

4.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Consistent company news. Coworkers are great. Equipment provided. Some other management is supportive and helpful. Team and senior ISR members are super helpful.

Cons

Paychecks are ok for a two income/financially conservative household. The infrastructure is still a bit off with interdepartmental communication. My manager isn’t supportive and doesn’t help with solutions completely and isn’t responsive. Supervisor seems like they are doing a lot of work to offload and stretched thin. Constant mis billings because of the organization of the customers accounts with multiple billing addresses. Email/phone system is wacky(five 9). Some reps don’t read emails and don’t complete the task or resolve the emails request and the same reps are praised for meeting email metrics. The reps that take their time to work out the complicated issues don’t get praised but asked why they aren’t working fast enough.

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RS Group Response
1y
Hi, Thanks so much for taking the time to review your experience of working here at RS Group. We always love to hear about our people’s experiences and appreciate it when they tell us about what they think! It’s fantastic to receive a 4-star review from you and it is great to hear that we’re doing well and that you are having a positive experience in your career. You have raised some very significant concerns in your cons paragraph! It is essential that our people feel good and empowered in their role. Please get in touch to tell us more. We’d love to hear more so please get in touch with us at R.Feedback@rs.rsgroup.com with the subject line F.A.O Employer Brand Team. Thanks RS People Team

Explore other reviews about RS Group

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

great facility, management wanted to help you succeed

Cons

traffic when leaving, the commute.

3.0
Feb 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, PTO, Volunteer days, hybrid work days.

Cons

Ageism, classism, colorism, everything that discrimination would be against. No opportunity to grow or use education benefits.

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