Decent perks, but management and workload have declined - Guest Service Associate RaceTrac Employee Review

1.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks, and due to being employed for almost a quarter of a century, payed time off...

Cons

Where do I even start??? When I started working for racetrac, the place was a mess. I helped get it back where it needed to be and things began running smoothly, there was actually a time when the management cared. Fast forward to like 2018, it started deteriorating, people became lazy, call offs became the new normal, now skeleton crews are the new normal, which in turn, creates unrealistic expectations, I only work 2 days a week now. Easy schedule right??? Well, guess again,by the time my days off roll around, I feel like I worked a full 40 hours.... I have some advice for all the young people working for this company... Get whatever training you can out of this company, and go somewhere else better, don't stay for years and years, there's so much better out there....

Explore other reviews about RaceTrac

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Staff and working envioronment

Cons

None I can think of

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

*Flexible hours *Cool coworkers *Depending on store needs you can stack hours *PTO *Give scholarship to pay for schooling *Can become a lead or manager within 6 months to a year.

Cons

*Corporate having us do unnecessary task like cleaning the pumps. (Have to do it within 10-15 minutes) *Morning shift is the worst shift (way too busy due to morning rush and lunch time) *No breaks *Expected to clean restroom stalls that has diarrhea splattered all over toilet and walls. Depending how bad it is, they'll call professionals. *Certain customers who complain about everything or try to get one up on you by having you shorten your draw.

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