Be careful when considering - Store Manager RaceTrac Employee Review

1.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

First, I beleive that you can learn something from every experience; including bad ones. What you can learn from Racetrac is how NOT to treat employees. It is better than unemployment. In all fairness, I only worked in one geographic area so I'm not sure if different managment might result ina more positive work place.

Cons

This was the worst employer I have ever worked for. First, it was the only place where I could not get health and dental benefits. The company relies on a system of faxing all paperwork to the corporate office; many times resulting in the paperwork being lost/never received. I personally know of 6 people that were denied benefits because of this system. When you try to follow up with the benefits department, you will go directly to voicemail and good luck receiving a call back (I made calls for almost 3 weeks and wasn't able to speak with anyone/didn't get a call back). Also, there is no dispute resolution policy in place. I witnessed managers threaten employees with termination and reduction in hours if they refused to sign a documentation form. Positive reinforcement is almost non-existent. Work life balance is poor. The only holiday recognized for store employees is Chritmas. Vacations can only be taken on the companies work week (Tues-Mon) and you cannot break up your vacation time. Most managers are adversarial and arguably dishonest. No annual raises. Workplace is EXTREMELY political! Many managers seem to hate their jobs and show little care for their employees. In my time with the company, I saw 5 managers either walk off the job or request demotions because of the work conditions.

Explore other reviews about RaceTrac

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Staff and working envioronment

Cons

None I can think of

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

*Flexible hours *Cool coworkers *Depending on store needs you can stack hours *PTO *Give scholarship to pay for schooling *Can become a lead or manager within 6 months to a year.

Cons

*Corporate having us do unnecessary task like cleaning the pumps. (Have to do it within 10-15 minutes) *Morning shift is the worst shift (way too busy due to morning rush and lunch time) *No breaks *Expected to clean restroom stalls that has diarrhea splattered all over toilet and walls. Depending how bad it is, they'll call professionals. *Certain customers who complain about everything or try to get one up on you by having you shorten your draw.

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