Agency’s image is ruined by management - Community Support Professional Racker Employee Review

Caring community of staff and residents

Direct Support can be challenging

Some of the best reasons to work at Racker are the consumers. They were the reason I went to work every day, not the company. Not my job, the consumers. They gave me a purpose and a reason for being here. I loved them more than anything!

The cons are numerous, unfortunately. There's a lot of work to be done in the evening. Showers, laundry, daily notes, meds, etc. And when you get paired with lazy staff, it's awful. So it's not all the work that's the con.It's getting paired with the lazy staff. And it seems like there are more lazy people than good people there. Which sucks. Plus staff could be really inappropriate with one another. And I was fired for something I didn't even do! Not only that, but I wasn't even questioned about it! They put me and another girl out on leave for a week. And then call us in, and fired us. We never got to speak or anything. I actually should have sued them. But I found a really good job, a better job with unity house.Because I told them my story and they took a chance on me. And the worst thing of all was when a consumer got severely injured, because two staff were too busy talking instead of keeping an eye on him, like they were supposed to be doing! I'm glad the state came in! We needed that! Finally! Some order around there!