Complicated - Anonymous employee Racker Employee Review

3.0
Aug 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relationships you develop with co-workers, other departments, with the staff you support, and residents are what makes this job amazing! It was rewarding to see people grow- to celebrate the success of the residents, and to see staff flourish in their role.

Cons

Over the years things changed-the last two years were very tough. There is no work life balance. People became desperate to be able to find a better balance and so co-workers betrayed one another. It felt as though the Director of Residential turned a blind eye to the severity of what was going on; or else perhaps was just overwhelmed themselves. Was very hard to leave a place that fostered so much good in the beginning; but deteriorated as staffing issues arose and detrimental decisions were made by the exec team

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Racker Response
6y
We want to thank you for taking the time to write this review. It is apparent that you thought deeply about your message and care about our Mission and Vision. Racker takes your concerns very seriously and to ensure we improve as an organization, we need constant feedback from our staff members. In order to continue to support people with disabilities and their families to lead fulfilling lives, we recently focused our efforts into new strategic goals that we believe will address your concerns, especially the need for a work/life balance for our employees. In addition, we have recently hired our new Director of Residential and their Assistant Director. It is an effort to ensure our skilled staff can effectively support people with disabilities we are dedicated to creating and continuing to foster an organizational culture of belonging. We would very much like to continue this discourse, so if you’re open to discussing this further, please email us at feedback@racker.org. Thank you again.

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Pros

Caring community of staff and residents

Cons

Direct Support can be challenging

2.0
Jan 29, 2025
Recommend
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Pros

Some of the best reasons to work at Racker are the consumers. They were the reason I went to work every day, not the company. Not my job, the consumers. They gave me a purpose and a reason for being here. I loved them more than anything!

Cons

The cons are numerous, unfortunately. There's a lot of work to be done in the evening. Showers, laundry, daily notes, meds, etc. And when you get paired with lazy staff, it's awful. So it's not all the work that's the con.It's getting paired with the lazy staff. And it seems like there are more lazy people than good people there. Which sucks. Plus staff could be really inappropriate with one another. And I was fired for something I didn't even do! Not only that, but I wasn't even questioned about it! They put me and another girl out on leave for a week. And then call us in, and fired us. We never got to speak or anything. I actually should have sued them. But I found a really good job, a better job with unity house.Because I told them my story and they took a chance on me. And the worst thing of all was when a consumer got severely injured, because two staff were too busy talking instead of keeping an eye on him, like they were supposed to be doing! I'm glad the state came in! We needed that! Finally! Some order around there!

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