Great fellow employees - Senior Leadership/Technology Terrible - Account Director Radancy Employee Review

2.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people in the trenches who get 100% of the work done. Constantly trying to improve client's outcomes. Remote/Hybrid work is welcomed

Cons

No culture in the offices - Waltham/Boston office is a graveyard. Trying to be a SAAS company with technology that is either breaking or can't produce a correct report due to "overwrites" which warp client data in Radancy's favor Senior leadership mostly play the CYA card a lot and are, at best, task dealers who shout down at their teams and never work to improve their abilities. Multiple reports of bad senior leadership behavior that gets reports but NOTHING gets done about it. Don't expect any promotion or improved pay as all the teams do is shuffle their job description to give them more work without the title change. (Anyone who comes back says they had to work elsewhere to get paid more and more experience) Get rid of the wrong people a lot of the time due to poor managers with zero empathy or collaboration

Explore other reviews about Radancy

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to grow, flexible with family matters and a good work life balance. Learned a lot. Flexible time off is a good perk.

Cons

The rebrand removed a lot of personality from the company which made it hard to service legacy clients.

1
2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and direct coworkers were genuinely supportive and collaborative. Many employees were dealing with similar challenges, which created a strong sense of teamwork and willingness to help each other. Despite broader organizational issues, most teams worked hard and tried to support one another however they could.

Cons

Leadership doesn’t seem to have a clear direction for the company, so priorities and decisions were constantly changing. A lot of decisions would get made and then completely reversed a few months later, which made it hard to feel confident in anything long term. There were also a lot of staffing and restructuring changes without proper training or support, so people were basically expected to figure things out as they went. The company became very focused on enforcing in-office policies and making sure people were physically at their desks, while employees hadn’t received raises in years despite heavier workloads and inflation. That disconnect was really discouraging and definitely contributed to burnout. Burnout was something constantly talked about across teams, but it rarely felt like anything meaningful was done to actually support employees or improve workloads. A lot of employees were also expected to sell or support products they didn’t fully believe in, which made it hard to feel set up for success from the beginning.

2
See reviews by: Helpful|Rating|Date|All