Not worth it unless you plan to stay temporarily - Anonymous employee Radial Employee Review

2.0
Mar 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are just OK. Could be better Supervisors are typically nice Opportunity to work from home

Cons

The pay is not good at all for the type of work we do. Also it is customer service, sitting with a headset glued to your head. No opportunity for advancement, if given the opportunity it can be taken from you at any time. That could be out of anybodies control but they will not care to put you into another similar position within the company because management only really cares about keeping people on the phones Constant changes, they think its good to constantly change and do not care about stability. Schedule requests get worked at a very slow pace, supervisors are constantly having to be reminded to get them done. If you request time off sometimes the requests will not even get looked at until the time has passed.

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5.0
Aug 21, 2025
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Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Radial Response
9mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Benefits Enjoy the team I work with

Cons

Depends how you feel about a bit corporate company

avatar
Radial Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with remote work flexibility and a supportive team—both are important to us. We also appreciate your perspective on the corporate feel. Feedback like this helps us identify opportunities to simplify processes and strengthen connection across teams. Thank you again for taking the time to share your perspective.
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