Pros
Opportunities for overtime. Company is rapidly expanding.
Cons
(This is no revenge post) Overwhelming amount of calls, no time to case previous calls, lack of support from management. They make it seem like it’s okay to ask questions, but tend to make you feel uncomfortable when you do. When the call queue gets crazy (AND IT DOES ALMOST EVERYDAY 30+ calls in queue allllllllllll day) leadership disappears instead of assisting with calls. The lead and the team tends to be far more helpful than leadership. Last, but not least, the manager of the department micromanages & says that she doesn’t- She literally told us that she sat in her car watching us to see what time we arrived to work... if that’s not micromanagement, IDK what is. Other departments are better than this one, I’m sure.
