Great company, terrible management - Contact Center Representative Radius Recycling Employee Review

Hybrid work. Great people, No drama. OT around month end is not crazy. Good work/life balance.

Recently acquired by Toyota Tsusho so some layoffs and turnover are inevitable. Feeling cautiously optimistic but the transition is still playing out.

Provides experience working in a rapidly changing and highly controlled environment.

This is a terrible company to work for. Not only do they constantly change their practices/procedures, they have a lack of transparency for their employees. With several massive waves of lay offs within two years, roles were constantly changing without any proper training. Furthermore, employees who had been with the company for over ten years simply lost access to their computers rather than having a conversation about lay offs. The general lack of consideration for employees is blatant. Not only that, managers (specially west coast directors) are extreme micro managers. They will want to control every decision, from basic reporting files to everyday labor hours, all while being unavailable (refusing to answer phone calls). They will work against you at every opportunity given, truly the worst kind of people. You are not empowered to make decisions, contact your manager, or grow as an employee. They do not value any employee feedback whatsoever. Even as going so far to make drastic changes to documentation storage without consulting those who use it daily. The constant changes are just one minor example of their toxic work environment. They continually penny pinch. The company is not transparent, nor do they care about their employees. Don’t agree with my poor review? Look at the facts: this company has less than 28% of employees recommending it, they have high turnover rates and multiple past employees warned me of these issues during my employment. (If there are multiple people who hate their boss for specific reasons, listen to them. This is not a good person, it is time for retirement). TLDR: Schnitzer Steel dba Radius Recycling is an awful place to work. You are set up to fail. I would not recommend this company to anyone.