Manager ignored schedule - Cook Raising Cane's Employee Review

2.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

It was very clean, got to wear hats instead of hair nets

Cons

We gave our school schedule to our manager. She scheduled me right during a final exam. I contacted her and let her know of the conflict (which was her fault) and she said it was my responsibility to find someone to cover my shift, or I would get a point against me. I asked everyone and of course no one could covee. It is the most boring fast food job. There's only a handful of things on the menu. Toast (I felt so sorry for those people), chicken, and coleslaw. So you either stood over a stove buttering and flipping toast for hours, cooking the chicken, or prepping boxes or baskets. If you're on prep you were also responsible for salting and mixing fries with your hands. You only had cooking gloves on which did nothing to protect from the heat, and you had to do this when they came straight out of the fryer. Chicken was also made fresh so you had to pick it up with your hands. Gloves would get hard and break from the heat and they had to be replaced frequently. They pride themselves on the "perfect plate". It was so ridiculous that if you handed off a to-go box and the window person checked it, if the fork wasn't the right direction facing the right angle it was handed back to correct it. I promise no one has ever noticed where their fork is in the box. It gets bumped around anyway. Plus no one really knew which way it was supppsed to go. Every person had a different explanation, which was ridiculous. They would say "L for Love" and make a swooping motion with their hand for which way the fork would curve. The problem is everyone did a different direction. Plus the pay was horrible. I would work any other job for less pay before I would ever work there again, no matter how much they paid me. Oh and after you're there for x amount of time (can't remember exactly it was a long time though) you get a signed hard hat! How cool is that! (complete sarcasm)

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Raising Cane's Response
2y
Thank you for your feedback. Our Crew is very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!

Explore other reviews about Raising Cane's

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool employees over there, and can be genuinely fun at times

Cons

Can get busy at times, especially on the weekends.

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Raising Cane's Response
1mo
Thank you so much for the great review from our McAllen Crewmembers!
2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

avatar
Raising Cane's Response
1mo
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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