Mixed feelings - Senior Designer/Art Director Rakuten Employee Review

3.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Started off with a great culture, support and growth

Cons

Too much red tape. Mandating a return back to work starting January. Future heavily relaying on AI. I welcome innovation but not to the expense of the people that helped to build the company

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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