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      Only If You're Desperate - Anonymous employee Rakuten Employee Review

      1.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have performing arts experience, you may come out on top in the political theater game.

      Cons

      Incompetent senior leadership that are both technically and morally lacking. Stale product that increasingly is falling behind competitors. Execs are dumping resources into AI and other pet projects that completely fail to deliver results.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 11, 2026
      Procurement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, great benefits, executive communication

      Cons

      hard to get movement or pay raises. annual raises are lucky to be 3%

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