Good start for your career but cultural challenges exist - Anonymous employee Rakuten Employee Review

3.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start your career, experience is very team/group specific. There are great teams and worse teams. Free meals 3 times/day. Less stressful work.

Cons

Don't stay too long. Can get tangled into Japanese way of working and processes. In the last few years, It has become very Japanese way of working.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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