Good company. One of the biggest internet service company in Japan. - Anonymous employee Rakuten Employee Review

3.0
Aug 20, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly environment. Smart people. English is the official language for the company as a part of its internationalization.

Cons

The office is a little too hot in Shinagawa, Tokyo.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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