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      Brain Drain - Anonymous employee Rakuten Employee Review

      1.0
      Feb 2, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Low barriers to entry. A good place to "get your foot in the door" - Clean, almost sterile work environment - Breakfast, catered lunches - Shuttle service

      Cons

      - High turnover - Lack of strategic planning - Weak Executive Management/HR Department - Brain drain. Former colleagues are being replaced by inferior talent - "Herd" mentality - Very bureaucratic. Meetings for the sake of having meetings

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 11, 2026
      Procurement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, great benefits, executive communication

      Cons

      hard to get movement or pay raises. annual raises are lucky to be 3%

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