Stay Away - Anonymous employee Rakuten Employee Review

1.0
Apr 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel opportunities. Work with diverse team.

Cons

Stock price plumetting when the rest of the industry is soaring. Employees are treated as disposable. Japanese management is ok with underpaying for employees. The result of course is many underskilled emloyees. The rest of the reviews don't lie on glassdoor. Current employees read the reviews and joke how true they are. Out of touch with technology, the company still thinks cloud technology is a fad. The US business relies on affiliate a dying industry. The CEO had collected 3rd string tech companies and proped them up to pretend to have a US presence. One of the main products Slice/Unroll.me reads your Gmail inbox to analyse data and is sold to partners. There's a whole team of employees who are trying to trick users to give access to their inboxes.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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