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      Rakuten

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      Horrible Culture - stay away! - Anonymous employee Rakuten Employee Review

      1.0
      May 22, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lunch & some friendly people. The office is new and nicely designed. They encourage carrier development.

      Cons

      Their culture is toxic. Some corporate staff treats the employees without respect. Being shout at is the norm there. The executives seem to receive the rather high salaries, but the average employees are paid lower salary than the market price.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 11, 2026
      Procurement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, great benefits, executive communication

      Cons

      hard to get movement or pay raises. annual raises are lucky to be 3%

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