Lots of Exciting Things To Work On - Anonymous employee Rakuten Employee Review

5.0
Jun 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Lots of opportunity if you are committed to work hard * Learn a lot * Great benefits * Good location is you don't want to be based in the city

Cons

* Lack of decision making and clear strategy can be frustrating * Japanese leadership do not understand the US market, including market salaries and comp * Management believe anyone is replaceable and do not do their best to retain talent * Lots of people float around and don't do much

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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