Don't be fooled - doesn't deserve one star - Anonymous employee Rakuten Employee Review

1.0
Sep 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- clean office with onsite gym and shower. Crammed up desks so not much common space. - free breakfast and lunch. Don't like to complain about free food but don't expect what you get at other tech giants. Not many snacks either. - free Lyft credits (restricted to weekdays between 7pm and 5am)

Cons

- low salary for everyone. Stock prices seem to be headed only down - many low quality engineers for "budget" (ex: people with no prior experience) - upper management cares mainly about their own promotion - lots of middle managers. Most are incompetent and clueless at their jobs

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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