Employee - Anonymous employee Rakuten Employee Review

1.0
Dec 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Select groupe companies (from acquisitions) do ok overall but Rakuten USA does not.

Cons

Management and HR are the worst; favortism and high egos throughout the company. People are asked to write a favorable review just to get the ratings up but not address the real issues.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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