Great company, but going through tough times. - IT Employee Rakuten Employee Review

4.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Business model of almost all marketplace sellers is different and appears to work in Japan.

Cons

Business model of almost all marketplace sellers is different and success remains to be seen.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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