Worst company I've ever worked for. Scandals everywhere. - Anonymous employee Rakuten Employee Review

1.0
Sep 10, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm finding it hard to come up with anything positive about this company.

Cons

Where to start? They force their Japanese culture on all their global companies. Their CEO directly told every employee "If you don't like how I run the business, then leave". Not open to any input from the employees on any subject. Only cares about profits and power. Senior management scandals happen all the time. So monolithic that various teams are literally working in the opposite direction constantly, causing confusion to others.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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