Definitely not a Great place to work - Senior Software Engineer Rakuten Employee Review

1.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Visionary Tech Leaders Great office location Free food

Cons

Horrible HR team - The HR has not connected in the last 6 months. Only discusses with top management and favours the company. ZERO transparency and Trust on HR's Very Chaotic team - multiple processes. Have to end up reaching out to so many people due to lack of ownership of processes.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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