Absentee ownership will stunt your growth - Anonymous employee Rakuten Employee Review

2.0
Dec 29, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still a competitor - with a unique but comparable technology - in an online space that has come to be dominated by Google and Amazon.

Cons

With the departure of the founders and original top management, after buyout by a Japanese firm, management objectives and metrics are increasingly opaque. Salaries remain near the bottom of the market, and loyalty is not rewarded.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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