Couldn't wait to leave - Sales Strategy Rakuten Employee Review

2.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

* Free employee lunch * Open information sharing (company-wide, new projects, market movement)

Cons

* Low quality upper management * No work-life balance * Marketplace claims to be an IT organization, but it is a sales company * Use of outdated technology

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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