Rakuten being 'global' - Anonymous employee Rakuten Employee Review

4.0
Aug 13, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bosses in higher position are very considerate. You can meet a lot of interesting people from all over the world as colleagues.

Cons

My direct manager's style was quite the old Japanese way - demotivating. Training was basically just a quick run through and as a newcomer, you have to figure the rest on your own.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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