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      Rakuten

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      Rakuten reviews

      Awkward Senior Management - Anonymous employee Rakuten Employee Review

      2.0
      May 11, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great working atmosphere between colleagues. Morale is low, but the politics between workers is minimal. Fast paced environment, with good cross-team support.

      Cons

      Senior management is not confident. No trust of middle management or workforce. Productivity metrics are invasive and hamper productivity. Sales commission structure is a disincentive. Cost cutting to the extreme makes morale bad and it is getting worse.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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