Great Company with a Fantastic Atmosphere! - Account Manager Rakuten Employee Review

5.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of growth potential, great technology, great product, great co-workers, great managers, Forge@4 = Drink and mingle at the end of the day! Lunch on Fridays!

Cons

You can't wait for anyone to give you special attention to get your job done. not a lot of training so be ready to work your butt off!

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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