Solid Company- slow moving - Account Manager Rakuten Employee Review

3.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The job is multi-faceted and teaches you a lot about different areas of channel, and prepares you for other positions (sales, marketing, account management)

Cons

They hire a lot of people at senior levels. Those people tend to struggle to learn, and junior managers pick up the slack without being promoted.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

See reviews by: Helpful|Rating|Date|All