Venture business in its 18 years - Web Director Rakuten Employee Review

3.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

People are very nice and some are so passionate that it takes a while to understand each of them. Good stage to step upward. Long years of stay is not recommended. Guess 3 would be most.

Cons

Loose in management. Too much manual unbelievable repeated works. Hard to learn useful skills without self-endeavor, 'cause barely no one has time to teach, follow or check.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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