Worked here as a summer intern with the Marketing/Promotions team - Anonymous employee Rakuten Employee Review

4.0
Apr 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Everyone is super friendly; open office space so you can easily interact with co-workers; very team-oriented environment -Promotions team was really great to work with. They made sure that I always had something productive to do (not just busy work) and always checked in with me to make sure I was learning new things, ask what else I wanted to get involved in, etc.

Cons

None I can think of!

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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