Good stepping stone - Account Manager Rakuten Employee Review

3.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great if you want to work here for no more than 2 years

Cons

Expects you to perform the senior role without title or pay for at least a year before the actual promotion

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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