Good experience to see how each department works together in building a strong outcome for customers. - Client Development Manager Rakuten Employee Review

3.0
Mar 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Working with many others outside your own department give you an understanding of how and what they do to give greater transparency.

Cons

I found it to be o the poorer side of how management treat their staff. This includes the infiltration of the parent company Rakuten and their pawns that run the show. If you're a Sales Executive and specifically going to be located in the NY office I strongly recommend you are able to handle being shouted at and talked about behind your back. This happens across the floor where everyone can see and hear.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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