overlooked and undervalued - Account Manager Rakuten Employee Review

3.0
Jul 25, 2024
Recommend
CEO approval
Business Outlook

Pros

friendly coworkers great workspace collabs between teams was top notch

Cons

the company was run very differently from other Rakuten offices the new Canadian CEO was playing favoritism and fired everyone she didn't like

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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