Good place to hang your hat - Administration Rakuten Employee Review

4.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Forward moving company with an eye on the future. Good benefits.

Cons

If you’re not already in the management club, you’ll never get in. Same managers are shuffled from department to department and several of them aren’t about to let those under them shine regardless of their abilities.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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