Needs More Seasoned Tech Leaders - Anonymous employee Rakuten Employee Review

The people running tech, at no fault of their own, have no clue what they're doing. The CTO is in Britain not able to help. The leadership in the SLC office is a collective "shoulder shrug" when anyone has an issue that needs to be escalated. Most of the devs are junior. The systems team is 2 or 3 people (not nearly enough). And nothing seems to get done in tech. Just endless, pointless projects that don't make any money but cost a lot.