Stay Away if you wanna learn and work - Manager Rakuten Employee Review

1.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

• Competitive pay in some cases. • Brand name of Rakuten may look good on your resume (if you survive long enough).

Cons

• “The fish rots from the head” — leadership sets the tone, and unfortunately, it’s one of favoritism, confusion, and self-preservation over actual business impact. • Leadership hires people in their own image—yes-men and political players—who in turn push out capable, questioning employees. • There’s no vision, no real product direction, and no measurable outcomes. It’s all noise and internal presentations, not actual delivery. • Culture of bootlicking thrives — managers are rewarded for playing politics, not for performance or team growth. • Good talent leaves or is pushed out to make room for the “circle” to expand. • Zero accountability and inflated egos at the top; leaders spend more time congratulating each other than building anything meaningful. • Japan HQ is unaware or indifferent to the internal chaos at Rakuten India.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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